Privacy Policy

Privacy Policy

1. Information We Collect

The Company collects the following data:

  • Personal Information: Name, email address, payment details, and account preferences.
  • Automatically Collected Information: IP address, device type, browser information, and user interactions.
  • Subscription & Transaction Data: Payment details via Stripe, Apple, Google Play, and RevenueCat.

2. How We Use Your Information

Your data is used for:

  • Operating and improving the Service
  • Processing payments and managing subscriptions
  • Sending important account and security notifications
  • Marketing and advertising (via Facebook Pixel, Google Ads, and email campaigns)
  • Compliance with legal and regulatory requirements

3. How We Share Your Information

The Company shares user data only with trusted third parties, including:

  • Payment Processors: Stripe, Apple App Store, Google Play, and RevenueCat handle billing and subscription management.
  • Analytics & Advertising: Facebook Pixel, Google Analytics, Google Tag Manager, and Hotjar help improve user experience and marketing effectiveness.
  • Fraud & Security: reCAPTCHA protects against bot activities, and security measures are in place to prevent unauthorized access.

We do not sell user data to third parties.

4. Your Choices & Rights

You can:

  • Opt-out of marketing emails at any time.
  • Disable tracking via your device settings or Google/Facebook ad settings.
  • Request account deletion by contacting info@oncodiary.com or using the app’s delete account feature (deletes all user data).

5. Data Security

We implement security measures to protect user data. However, no method of transmission over the internet is 100% secure.

6. Subscription Management & Cancellations

Users can manage their subscriptions through:

  • Apple App Store (iOS users)
  • Google Play Store (Android users)
  • Stripe customer portal (for web purchases)
  • RevenueCat (for subscription management)

Cancellation does not entitle users to a refund, but they retain access until the end of the billing cycle.

7. Changes to Pricing & Policy Updates

We reserve the right to modify pricing and this Privacy Policy at any time. Updates will be communicated via email or app notifications.

8. Third-Party Services & Data Processing

We use:

  • Firebase (Google) for user authentication and database storage.
  • Stripe, Apple, Google Play for payment processing.
  • Hotjar, Google Analytics, Facebook Pixel for analytics and tracking.

By using OncoDiary, you agree to the data processing policies of these third-party services.

9. Contact Us

If you have questions regarding this Privacy Policy, contact us at info@oncodiary.com.